Refund policy

Overview

Thank you for choosing Diamond Paints. We work hard to deliver reliable quality and a smooth shopping experience. Please note that all sales are final. We do not offer returns, exchanges, or refunds once an order has been placed and delivered.

Before placing an order, review product details, shades, and quantities with care. If you need help before you buy, our team is happy to guide you at sales@diamondpaints.com.

Damages or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible after delivery so we can evaluate the issue and provide support. Include your order number and clear photos of the item, inner packaging, and outer carton where possible.

Submitting complete details helps us respond quickly and find the best resolution.

Non Returnable and Non Refundable Items

All products sold by Diamond Paints are non returnable and non refundable. Orders cannot be exchanged for other items or shades.

Need Help

Your satisfaction matters to us. While returns or refunds are not available, our support team is here to assist with product guidance, coverage advice, and order questions. Reach us at sales@diamondpaints.com.